This privacy statement applies to your use of Smartsoft's website located at
We understand and appreciate the fact that our clients are concerned about the privacy
afforded to their information collected via the Internet. We are committed to providing
our clients with a high level of privacy in relation to the personal information
that is collected whilst online. To display this commitment, we provide the following
privacy statement for our client's viewing.
Personal Information Collected
The type of information generally collected by Smartsoft includes your name, address,
telephone number, facsimile number and email address. This information is collected
in order for Smartsoft to perform the services that you have requested or to answer
the query you have made.
When you look at this website, our computer servers make a record of your
visit. The following information is logged for statistical purposes:
your IP address
the date and time of your visit to the site
the pages you accessed and documents downloaded
the previous site you have visited
the type of browser you are using
We do not disclose your personal information collected to any third party without
firstly gaining your consent, or where it is required by law.
Use and Disclosure of Personal Information
Your email address is recorded only if you send an email message to us. We respect
the confidentiality of the information you provide to us. As such, any personal
information that we collect will only be used for the purpose for which it has been
provided to us. Under no circumstances will your email address be added to a mailing
list or used for any other purpose without your consent being obtained or where
it is required by law. Users should be aware that there are inherent risks transmitting
information across the Internet.
Personal Information Quality
Our goal is to ensure that your personal information is accurate, complete and up-to-date.
To assist us with this, please contact us if any of the details you have provided
change. Further, if you believe that the information we have about you is not accurate,
complete or up-to-date, contact us and we will use all reasonable efforts to correct
Personal Information Security
Smartsoft is committed to keeping secure the data you provide us and we will take
all reasonable precautions to protect your personally identifiable information from
loss, misuse or alteration.
Access to Personal Information
You can request us to provide you with access to the personal information we hold
about you. If we are able to, we will provide you with access. A fee may apply to
such access. If we deny your request for access, we will let you know why.
A cookie is a piece of information that an Internet website sends to your browser
when you access information at that site. Cookies indicate to a website that you
have been there before and they can be used to record what parts of a website your
computer is visiting. Cookies do not identify individual users, although they do
allow identification of the type of browser used and the Internet Service Provider
Cookies can be either "persistent" or "session" based. Persistent cookies are stored
on your computer, and may be used to track your browsing behaviour upon return to
the issuing website. On the other hand session cookies are short-lived and are used
only during a browsing session, and expire when you quit your browser.
The Smartsoft website contains links to other websites that are
included on the basis of containing content related to our business and areas of
practice, or to sites containing general information for the personal interest of
the user. When a user has clicked on a link to another site, they leave the Smartsoft
site and are no longer protected by the Smartsoft privacy statement.
If you have registered to receive email communications from us and later change
your mind, you may contact us to have your name removed from our distribution lists.
You have the following options to do this:
you can send mail to the following address:
Smartsoft (Australia) Pty Ltd
107 Flinders Street
Adelaide SA 5000
For more information
If you have any questions, concerns or comments, please email