Please note our office will be closed on Monday, 8 March 2021 for the Adelaide Cup public holiday in South Australia, and will re-open at 9.00am (ACDT) on Tuesday 9 March 2021.

Front Desk® After Hours

Appointment Book Issues

Can't see patient names in the Appointment Book
Can't see some practitioners' columns in the Appointment Book

Installing Front Desk

Where can I download Front Desk
Installing Front Desk on a new computer
Restore from Backup
Unlock code invalid

Registration

Front Desk registration has expired

Unable to connect to the Front Desk database

Can't connect to the Front Desk database
Network Client troubleshooting

Can’t send SMS

Can't connect to SMS Server
Login to SMS Server failed
Credit has expired

HICAPS

HICAPS Troubleshooting